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Healthy Housing
The Healthy Housing is a A Workplace English Language and Literacy Resource for people involved in tenancy support program work (tenant support workers) and those supervising or assisting them.
The Healthy Housing resource consists of two CDs.
Healthy Housing: an introduction is an interactive resource for tenant support workers. It provides an overview on key issues and skills required to undertake tenant support work.
Healthy Housing: a guide to tenancy support work has more in-depth information for tenant support workers and their supervisors. There are learning activities and supporting material that a supervisor or support person may want to draw on when assisting a learner. The learning activities are related to the essential knowledge in units of competency from the Health and Community Services training packages (see below for more information).
Key concepts of the resource
- This resource is designed to address the needs of workers who already have skills and knowledge in a related area of service provision, such as health, environmental health, population health or community development.
- Tenants and homeowners have responsibilities. Understanding key documents such as tenancy agreements and condition reports helps tenants to understand their rights and responsibilities. Tenants have a right to have a say.
- Housing and health are connected. Clean, working and safe houses are vital for health and wellbeing. There are many challenges and housing issues for people living in remote communities.
- Tenant support workers come from various job and life backgrounds. Key skills are communication, community development, networking and understanding key concepts, documents and legislation.
- Developing skills, partnerships and resources is a key part of being a tenant support worker and providing tenancy support programs.
The Story: Western concepts of housing
Included in this resource is an interactive book: The Story (also available as a PDF for printing). The Story is about where Western ways of thinking come from. The idea is to give a context to the way literacy, numeracy and communication skills are used in the workplace – why we do things the way we do in Australia today.
It also explains a little about how Westerners think about housing and how that thinking has affected Indigenous people over the past two hundred years. For those from a Western background, The Story is designed to help you understand your own culture. For those from a non-Western background, we hope The Story will help you to understand why people from a Western background do things the way they do.

