SRXEMR002A: Coordinate emergency response

Descriptor: This unit covers the knowledge and skills to coordinate a response to an emergency situation, in accordance with an organisation’s policies and procedures.

Element	Performance Criteria
Elements define the essential outcomes of a unit of competency.	Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.
1. Coordinate response to emergency reports or signals	1.1 Identify and action emergency *reports and signals* 1.2 Attend, where appropriate, *emergency stations* and operate according to procedures 1.3 Assess *emergency situations* and report details according to procedures 1.4 Coordinate emergency response actions according to *procedure*
2. Anticipate the behaviour and characteristics of typical emergencies	2.1 Conduct an examination of the situation 2.2 Establish emergency action plan based on current situation and possible *development* 2.3 Prioritise needs promptly and accurately
3. Coordinate and apply operating instructions	3.1 Implement organisational emergency *procedures* and policies 3.2 Apply *occupational health and safety requirements* and safe working practices
4. Coordinate the rescue procedure	4.1 Determine and coordinate the safe use of *emergency equipment* 4.2 Supervise equipment selection to match the type of emergency 4.3 Supervise selection of rescue technique to ensure safety and effectiveness 4.4 Improvise where necessary, equipment and technique
5. Coordinate, initiate and control evacuation	5.1 Refer situations beyond the capability of the emergency team promptly to the appropriate authorities for assistance 5.2 Provide information and assistance to relevant authorities 5.3 Control and coordinate, if necessary, *emergency evacuation* to organisational procedures or directions from relevant authorities
6. Coordinate operational procedures	6.1 Maintain an operational log throughout the rescue activity or complete immediately thereafter 6.2 Advise emergency team members to refer media inquiries to the nominated spokesperson

Required Skills And Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively perform task skills; task management skills; contingency management skills and job/role environment skills as outlined in elements and performance criteria of this unit
These include knowledge of:

First aid knowledge and procedures
Use and location of emergency equipment
Organisational and legal policies and procedures in the event of an accident/incident
Activity specific rescue techniques relevant to the situation
Legal requirements in the event of a death
Relevant emergency response agencies within the activity area/location and the process to contact them
Organisation's emergency plan, contingency plan and evacuation plan
Factors that impact on an emergency situation

Essential skills:

Ability to:

First aid procedures appropriate to the activity location
Activity specific rescue techniques
Problem solving to assess emergency situation and develop action plan
Contingency management
Adaptability and resourcefulness to improvise equipment/techniques
Communication strategies according to emergency procedures

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

*Development*	potential incidents spread of fire threat to adjoining areas danger of explosion loss of communications and involvement of additional persons possible causes environmental conditions human intervention
*Emergency equipment* according to local policy:	hoses, hose reels monitors foam equipment and extinguishers blankets spill kits personal protective clothing/equipment ladders salvage gear rescue equipment first aid and evacuation equipment/resources
*Emergency evacuation*	total partial to an external refuge to an internal refuge
*Emergency situations*	fire hazardous releases and uncontrollable processes smoke spread bomb threats or civil disorder environmental, eg, severe storms, earthquakes, floods other natural or man-made disasters specific emergencies occurring during participation in/conduct of sport and recreation activities
*Emergency stations*	emergency warning and control points assembly points fire points appropriate locations specific to the sport or recreation activity: locations on the field, court, etc in the outdoor environment, eg, in the bush, in snow, on water, in caves, positions along the edge of the water, at the top or base of a pitch locations in the gymnasium or fitness centre sites specified in a recreation centre
*Occupational health and safety requirements*	State/Territory legislation Australian Standards Occupational Health and Safety (OH&S) legislation industry codes of practice organisation’s procedures
*Procedures*	practices (may be written or verbal) instructions outlining the organisation’s fire and/or emergency procedures practices and/or operating instructions and/or procedures for emergency control equipment
*Reports and signals*	observation verbal emergency warning system emergency alarm system hand signals verbal reports telephone communications radio communications whistles
*Welfare*	relocating evacuated person to other areas advising relatives arranging transport and collecting personal items

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit	Assessment must confirm sufficient knowledge of the organisation’s procedures and relevant Occupational Health and Safety (OH&S) legislation to assess emergency situations and coordinate a response to emergency situations within the community recreation, fitness, outdoor recreation or sport industry Assessment of performance should be over a sufficient period of time covering all categories of each Range Statements that are applicable to coordinating a response to a range of emergency situations in the learner’s work/industry environment and should simulate realistic situations Assessment must confirm the ability to apply this knowledge and appropriate techniques to: emergency procedures applicable to the coordination of general and sport or recreation activity-specific emergencies classify the emergency and recognise situations that must not be attacked because of risk of life recognise hazards and precautions to be taken during emergency response and actions to take in response to developing situations anticipate the escalation/development of the emergency situation correctly apply operating procedures, occupational health and safety requirements and legislation to the coordination of a response supervise the correct use of rescue techniques and equipment recognise equipment operation characteristics, limitations and procedures identify damaged, faulty or unserviceable equipment and recognise the hazards involved with the use of emergency equipment assess the need, type and level of evacuation and apply correct emergency evacuation procedures understand and/or use emergency evacuation signals or alarms maintain an operational log of the emergency actions deal with media inquiries in accordance with the organisation’s procedures
Interdependent assessment of units	This unit must be assessed after attainment of competency in the following unit(s) Nil This unit must be assessed in conjunction with the following unit(s) Activity specific or community recreation/fitness/outdoor recreation/sport specific emergency response or rescue units For the purpose of integrated assessment, this unit may be assessed in conjunction with the following unit(s) SRXOHS002B Implement and monitor the organisation’s Occupational Health and Safety policies, procedures and programs
Resource implications	Physical resources - assessment of this competency requires access to emergency response procedural documents equipment appropriate to the learner's work environment, ie, within the community recreation, fitness, outdoor recreation or sport industry information on Occupational Health and Safety requirements Human resources. Assessment of this unit of competency will require human resources consistent with those outlined in the Assessment Guidelines. That is, assessors (or persons within the assessment team) must: be competent in this unit be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area have attained the mandatory competency requirements for assessors under the Australian Quality Training Framework (AQTF) as specified in Standard 7.3 of the Standards for Registered Training Organisations
Consistency in performance	Due to issues such as variations in emergency situations, this unit of competency must be assessed over a period of time sufficient to ensure consistency of performance over the Range Statements, contexts and types of emergency situations applicable to a particular work environment within the sport and recreation industry
Context for assessment	For valid and reliable assessment this unit of competency must be assessed in a real work environment using realistic simulated emergency situations. The environment should be safe, with conditions normally experienced in a sport and recreation workplace This unit of competency should be assessed through the observation of processes and procedures, oral and/or written questioning on required knowledge and skills and consideration of required attitudes. Where performance is not directly observed and/or is required to be demonstrated over a "period of time" and/or in a "number of locations", any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons

Key Competencies

Collect, Analyse & Organise Information	2
Communicate Ideas & Information	3
Plan & Organise Activities	3
Work with Others & in Teams	2
Use Mathematical Ideas & Techniques	1
Solve Problems	2
Use Technology	2

These levels do not relate to the Australian Qualifications Framework. They relate to the seven areas of generic competency that underpin effective workplace practices.
The three levels of performance (1, 2 and 3) denote the level of competency required to perform the task:

Use routine approaches
Select from routine approaches
Establish new approaches

Collecting, analysing and organising information
Communicating ideas and information
Planning and organising activities
Working with teams and others
Using mathematical ideas and techniques
Solving problems
Using technology

Please refer to the Assessment Guidelines for advice on how to use the Key Competencies.