Children's Services Qualifications

Use the links below to see a complete list of units of competency for:

Certificate II in Community Services

Certificate III in Children’s Services

Certificate IV in Children’s Services (Outside school hours care)

Diploma of Children’s Services (Early childhood education and care)

Diploma of Children’s Services (Outside school hours care)

Advanced Diploma of Children’s Services

 

CHCPOL402B: Contribute to policy development

Descriptor: This unit describes the knowledge and skills required to develop and analyse policies which impact on the client group and the work of the organisation

Employability Skills: This unit contains Employability Skills
Application: This unit may apply in a range of community service contexts

Element

Performance Criteria

Elements define the essential outcomes of a unit of competency.

The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement.

1. Review existing policies

1.1 Identify relevant organisation and other policies and assess them for relevance to the organisations objectives and effectiveness
1.2 Consult clients and other stakeholders about their views on policies
1.3 Document and present reviews of policies in a format appropriate to the purpose of the review, the context, and the receiver

2. Contribute to research for policy advice

2.1 Identify, plan and implement research and consultation strategies appropriate to the worker’s role in the research process within timeframes, resource constraints and agreed processes
2.2 Collate, report and present research and consultation outcomes in a format appropriate to the research process, the purpose of the research, the context and the receiver
2.3 Identify factors impacting on quality or outcomes of research or consultation and incorporate in reports

3. Provide briefing materials on policy issues

3.1 Prepare briefing materials as required in a format appropriate to audience, purpose and context
3.2 Draw on expertise and role of worker and organisation for briefing materials
3.3 Incorporate reasoned argument and evidence into briefing materials

4. Promote informed policy debate

4.1 Identify strategies to stimulate informed debate appropriate to the worker’s role in policy development, community education or client service delivery in consultation with other workers and management
4.2 Implement strategies to stimulate informed debate within timeframes, resource allocations and agreed processes
4.3 Where necessary, implement strategies to translate policy materials into language/s easily understood by clients and other stakeholders
4.4 Develop strategies that enable exchange of views and information between policy initiators, clients and other stakeholders

Required Skills And Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively perform task skills; task management skills; contingency management skills and job/role environment skills as outlined in elements and performance criteria
These include knowledge of:

Essential skills:

It is critical that the candidate demonstrate the ability to:

In addition, the candidate must be able to demonstrate relevant task skills; task management skills; contingency management skills and job/role environment skills
These include the ability to:

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Research may be:
  • Survey
  • Qualitative
  • Quantitative

Information gathering and consultation techniques may include:

  • Interview structured, semi-structured and unstructured, group and individual
  • Conversation by phone or face-to-face
  • Observation and listening
  • Collection of materials e.g. Printed material and videos
  • Attendance at workshops, meetings and forums
  • Questionnaires and other basic survey instruments

Strategies to stimulate informed debate will involve:

  • Employing a range of communication styles, modes and media
  • Employing any of the consultation techniques identified in the Range Statement
  • Employing networking strategies

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

  • The individual being assessed must provide evidence of specified essential knowledge as well as skills
  • This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
    This may include the use of languages other than English and alternative communication systems
  • It is recommended that assessment take place on one or more than occasions to enable assessment of all aspects of policy development to take place

Access and equity considerations:

  • All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
  • All workers should develop their ability to work in a culturally diverse environment
  • In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
  • Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

  • This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
  • Resource requirements for assessment of this unit include access to:
  • an appropriate workplace where assessment can take place, or simulation of realistic workplace setting for assessment

Method of assessment:

  • Assessment may include observations, questioning and evidence gathered from the workplace