Children's Services Qualifications

Use the links below to see a complete list of units of competency for:

Certificate II in Community Services

Certificate III in Children’s Services

Certificate IV in Children’s Services (Outside school hours care)

Diploma of Children’s Services (Early childhood education and care)

Diploma of Children’s Services (Outside school hours care)

Advanced Diploma of Children’s Services

 

CHCOSHC403A: Work effectively with children in outside school hours care

Descriptor: This unit describes the skills and knowledge required to engage and interact with children in outside school hours care services
Employability Skills: This unit contains Employability Skills
Application: This unit applies to the work undertaken in outside school hours care with children aged 5-12 years

Element

Performance Criteria

Elements define the essential outcomes of a unit of competency.

The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement.

1. Communicate effectively with a diversity of children in the outside school hours care context

1.1 Listen to children to gain an understanding of them as individuals in the care environment
1.2 Use communication strategies that encourage relationship building and are age appropriate
1.3 Act upon information that the child provides about their needs in the care environment
1.4 Use cross cultural communication strategies to engage with children from diverse backgrounds
1.5 Adjust communication to ensure the inclusion of children with additional needs

2. Reflect an understanding of developmental stage of middle childhood

2.1 Consider the developmental stage of the child in all actions and decisions
2.2 Evaluate issues in relation to child’s development and culture and adjust approaches accordingly
2.3 Select activities and resources to promote access, equity, diversity and inclusion of all children in the workplace
2.4 Establish guidelines relevant to development age of middle childhood

3. Work within the framework of outside school hours care

3.1 Apply industry standards and best practice approaches to working with children in outside school hours care
3.2 Ensure duty of care is applied to all job functions
3.2 Follow organisation policies and procedures as required
3.3 Establish professional relationship and boundaries with children in care and their families
3.4 Identify and report children at risk as required by policy
3.5 Apply ethical decision-making in the carer role

Required Skills And Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively perform task skills; task management skills; contingency management skills and job/role environment skills as outlined in elements and performance criteria of this unit

These include knowledge of:

Essential skills:

It is critical that the candidate demonstrate the ability to:

In addition, the candidate must be able to demonstrate relevant task skills; task management skills; contingency management skills and job/role environment skills
These include the ability to:

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Appropriate communication techniques may include:

  • Focusing attention on the child speaking
  • Taking a position close to the child speaking
  • Ignoring distractions
  • Suspending own opinions and emotions
  • Listening with the senses
  • Demonstrating interest in the topic using body language (e.g. make eye contact, lean forward, nod)
  • Responding to questions
  • Checking understanding through restating using own words, summarising or asking questions

Information that the child provides may include about:

  • Self
  • Family
  • Preferences
  • Dislikes
  • Emotions
  • Relationships
  • Activities/programs
  • School
  • Holidays
  • Needs

Adjust communication to ensure the inclusion of children with additional needs may require the use of:

  • Interpreters professional or family or siblings
  • Pictures and drawings
  • Assistive technologies

Child’s development includes:

  • Social
  • Psychological
  • Cognitive
  • Physical
  • Emotional
  • Language

Activities may include:

  • Cultural needs/activities
  • Life/social skills
  • Homework assistance
  • Recreational
  • Developmental

Industry standards and best practice approaches refer to:

  • Standards set down by national and/or state/territory bodies responsible for ensuring the standards of care in out of school hours programs
  • Any legislated standards and/or regulations of care in out of school hours programs

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

  • The individual being assessed must provide evidence of specified essential knowledge as well as skills
  • This unit is most appropriately assessed in the workplace or in a simulated workplace setting under the normal range of workplace conditions
  • Assessment must demonstrate consistency of application of skills and knowledge described in this unit of competency

Access and equity considerations:

  • All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
  • All workers should develop their ability to work in a culturally diverse environment
  • In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
  • Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

  • This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
  • Resources required for assessment include access to relevant workplace or simulated realistic workplace setting where assessment may take place

Method of assessment:

  • Assessment may include observation, questioning and evidence gathered from a workplace environment