CHCORG428A: Reflect on and improve own professional practice

Descriptor: This unit describes the knowledge and skills required to evaluate own work, continuing self-development and effective supervision within an ethical code of practice
Employability Skills: This unit contains Employability Skills
Application: The skills described in this unit may be applied across a range of community services workplace contexts

Element	Performance Criteria
Elements define the essential outcomes of a unit of competency.	The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement.
1. Reflect on own practice	1.1 Undertake self-evaluation in conjunction with supervisors and/or peers 1.2 Demonstrate understanding of own limitations in self awareness, self management, social awareness, relationship management 1.3 Provide and receive open and evaluative feedback to and from co-workers 1.4 Actively seek feedback and accept it non-defensively
2. Ensure continuing self-support and supervision	2.1 Identify a range of support networks both within and outside the organisation 2.2 Seek specialist advice/further training where need is identified 2.3 Observe agency guidelines in relation to professional development 2.4 Undertake an appraisal of current industry developments and apply these to improve practice 2.5 Regularly participate in a review mechanism as a commitment to upgrading skills and knowledge 2.6 Evaluate current and likely future needs and take action to keep abreast of evolving trends
3. Operate within an agreed code of ethics or practice	3.1 Assess own practice against identified agency objectives or code of ethics, using a range of valid evidence 3.2 Recognise the effect of values, beliefs and behaviour in work with clients 3.3 Establish realistic goals and targets for self development 3.4 Adhere to legal parameters relevant to practitioner’s profession where this is a requirement of employment

Required Skills And Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively perform task skills; task management skills; contingency management skills and job/role environment skills as outlined in elements and performance criteria of this unit
These include knowledge of:

Relevant legislation and agency guidelines and codes of ethics or practice standards
Principles and techniques of:
personal goal setting
measuring performance
time management
identifying personal behaviour, self awareness, personality traits
establishing a personal development plan
Agency’s policies, plans and procedures
Types of work methods and practices which can improve personal performance
Types of learning style/s and how they relate to the individual
Personal development opportunities and options
Functions of supervision – educative, administrative and supportive

Essential skills:

It is critical that the candidate demonstrate the ability to:

Apply knowledge, skills and ethics relevant to current industry and professional standards and codes of ethics and practice
Work with an awareness and sensitivity to conflict, culture and context
Apply skills in negotiation, communication and decision-making
Demonstrate understanding and implementation of relevant procedures
Demonstrate ongoing reflection on and development of personal capability to meet professional standards, in particular to:
- actively seek professional development opportunities
- seek and reflect upon feedback
- seek opportunities for supervision / mentoring
- identify and participate in personal development
- integrate learning into improved practice

In addition, the candidate must be able to demonstrate relevant task skills; task management skills; contingency management skills and job/role environment skills
These include the ability to:

Work to increase social justice and to identify and respond to inequality and discrimination
Research information to develop personal development and work plans
Elicit, analyse and interpret feedback
Analyse culturally different viewpoints and taking them into account in personal development and professional practice
Monitor research trends related to roles and responsibilities
Use information systems to assist establish work plans
Assess the effectiveness of own skills development
Develop and maintain professional networks
Manage or seek support to manage complex ethical issues, dilemmas
Relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Demonstrate application of:
- functional literacy skills to interpret written and oral information about workplace requirements
- communication skills including receiving and analysing feedback and reporting

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Knowledge refers to:	The understanding of relevant theories, principles, practices their application and other aspects of knowledge, which may be desirable or necessary in order to practise effectively.
Setting:	Employees may work independently or within an agency setting.
Self-evaluation includes:	Journal documentation and structured discussion and supervision with others.
Specialist advice / further training may include:	Accessing on the job mentoring / professional supervision or through peer work or training

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.