Children's Services Qualifications

Use the links below to see a complete list of units of competency for:

Certificate II in Community Services

Certificate III in Children’s Services

Certificate IV in Children’s Services (Outside school hours care)

Diploma of Children’s Services (Early childhood education and care)

Diploma of Children’s Services (Outside school hours care)

Advanced Diploma of Children’s Services

 

CHCEDS504A: Support the development and implementation of responsible behaviour

Descriptor: This unit deals with the skills and knowledge required by education support workers to assist the individual and education organisation to implement responsible behaviour plans
The unit develops an understanding of relevant legislation and organisation policies
Employability Skills: This unit contains Employability Skills
Application: This unit applies to education support work in a variety of contexts and work is to be undertaken with appropriate guidance, support and supervision by a nominated teacher or other education professional

Element

Performance Criteria

Elements define the essential outcomes of a unit of competency.

The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement.

1. Research and document legislative and organisation policy requirements

1.1 Access legislation and organisation policies in relation to behaviour support concerns
1.2 Identify and confirm essential requirements of relevant legislation and organisation policies
1.3 Conduct and review work practices in accordance with requirements of legislation and organisation policies
1.4 Identify organisation requirements for student and learning environment behaviour strategies and plans

2. Create safe learning environments to socially support student learning

2.1 Plan and implement learning experiences in consultation with the teacher
2.2 Establish constructive relationships with students based on mutual trust and respect
2.3 Engage in inclusive communication with students
2.4 Establish strategies for promoting collaborative relationships between students

3. Support learning environments encouraging student’s responsibility

3.1 Examine and determine key aspects of philosophical approaches to behaviour management
3.2 Support students to identify and analyse their learning goals in consultation with teacher
3.3 Implement learning experiences that encourage students to direct and manage their own learning in consultation with the teacher
3.4 Implement learning experiences where students reflect on their own learning in consultation with the teacher

4. Support implementation of strategies for student responsibility in behaviour management

4.1 Work in consultation with the teacher to identify behaviour management strategies to support students in learning to take responsibility for their own behaviour
4.2 Establish learning environments that assist students to work collaboratively
4.3 Implement strategies for assisting students to monitor and review their own behaviour
4.4 Implement learning experiences for students to develop effective communication skills and appropriate social and learning behaviours
4.5 Implement strategies for providing regular feedback and reinforcement to students
4.6 Examine classroom behaviour management practices for effectiveness
4.7 Implement support processes for students requiring specific skills in developing and maintaining behaviours
4.8 Evaluate and implement strategies for professional practice improvement
4.9 Use collaborative problem solving skills when working with colleagues and students

Required Skills And Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively perform task skills; task management skills; contingency management skills and job/role environment skills as outlined in elements and performance criteria of this unit

These include knowledge of:

Essential skills:

It is critical that the candidate demonstrate the ability to:

In addition, the candidate must be able to demonstrate relevant task skills; task management skills; contingency management skills and job/role environment skills
These include the ability to:

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Legislative and organisation policy requirements may include:
  • Anti-discrimination Act 1991
  • Education (General Provisions) Act 1989
  • Commission for Children and Young People and Child Guardian Act 2000
  • Workplace Health and Safety Act 1995
  • Freedom of Information Act 1992
  • Individual education environment policy, procedure and plans

Philosophical approaches to behaviour management may include:

  • Behavioural
  • Cognitive
  • Ecosystemic
  • Psychodynamic

Strategies for assisting students to monitor and review their own behaviour may include:

  • Reflection
  • Discussion
  • Hypotheticals
  • Role play
  • Questioning

Effective communication skills may include:

  • Written (e.g. electronic, letters, memos)
  • Verbal/non-verbal
  • Presentations
  • Discussions (individual or group)
  • Conflict management
  • Critical listening and questioning
  • Providing constructive and supportive feedback
  • Paraphrasing
  • Culturally appropriate language
  • Use of translators
  • Use of languages other than English if required

Classroom behaviour management practices may include:

  • Establish expectations
  • Give instructions
  • Cue with parallel acknowledgement
  • Body language
  • Descriptive encouraging
  • Selective attending
  • Provide choice

Collaborative problem solving skills may include:

  • Active listening
  • Clarify
  • Draw inference
  • Summarise
  • Provide positive feedback

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

  • The individual being assessed must provide evidence of specified essential knowledge as well as skills
  • This unit can be assessed either on the job or off the job through an appropriate workplace simulation for a range of age groups and a range of conditions over a number of assessment situations

Access and equity considerations:

  • All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
  • All workers should develop their ability to work in a culturally diverse environment
  • In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
  • Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

  • This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
  • Assessment requires access to a range of opportunities defined in the range Statement, including:
    • appropriate workplace where assessment can take place
    • simulation of realistic workplace environment for assessment
    • relevant school/centre policy, protocols and procedures
    • educational materials

Method of assessment:

  • In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on ‘What if?’ scenarios
  • Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
  • Where performance is not directly observed and/or is required to be demonstrated over a ‘period of time’ and/or in a ‘number of locations’, any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons