CHCCM605C: Develop practice standards

Descriptor: This unit describes the knowledge and skills required to ensure case management delivery reflects current best practice
Employability Skills: This unit contains Employability Skills
Application: This unit may apply to work in a range of community service contexts

Element	Performance Criteria
Elements define the essential outcomes of a unit of competency.	The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement.
1. Promote practice standards	1.1 Develop standards of practice and promote to staff 1.2 Identify strategies for continuous improvement mechanisms relating to case management practice and integrate into work systems 1.3 Implement improvement processes that reflect current research related to practice performance
2. Provide case work consultancy to promote best practice	2.1 Provide coaching and advice on specific casework or supervision practice as required to colleagues and co-workers 2.2 Focus coaching and advice on ensuring the objectives and principles of case work delivery are promoted and achieved 2.3 Take available opportunities to promote best practice in case management delivery

Required Skills And Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively perform task skills; task management skills; contingency management skills and job/role environment skills as outlined in elements and performance criteria of this unit
These include knowledge of:

Organisation mission, philosophy
Professional standards/code of ethics
Relevant legislation
Current research in practice standards
Practice standards development models/processes

Essential skills:

It is critical that the candidate demonstrate the ability to:

Maintain knowledge of latest practice
Develop practice standards for a range of issues
Provide consultancy on application of practice standards
Demonstrate knowledge related to applying agency and legislative requirements
Demonstrate use of typical processes listed in the Range Statement

In addition, the candidate must be able to demonstrate relevant task skills; task management skills; contingency management skills and job/role environment skills
These include the ability to:

Demonstrate application of skills in:
- mentoring
- consultation
- analysis
- report writing
- research
- liaison with other agencies, professional associations

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Contexts for developing practice standards include:	Practice reviews and audits Responsibility for interpreting organisation mission, philosophy into practice standards
Develop standards of practice will be carried out within requirements established by:	Organisation mission, philosophy and outcomes Agency policy and procedures Relevant program standards Service and professional standards
Specific casework or supervision practice includes:	Developing basic practice skills in workers Coaching in cases of increased complexity
Coaching and advice may utilise information gathered from:	Current texts and journals Legislation Regulations Practice guidelines and procedures Relevant specific knowledge in key practice areas e.g. child protection, juvenile justice, adoption

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.