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CHCPROT14B: Develop protocols for operating within a statutory environment

Unit Descriptor

Effectively manage work within a statutory environment.

ELEMENTS

PERFORMANCE CRITERIA

1. Promote standards for preparation of material and participating in statutory work

1.1     Current research relevant to statutory processes is kept abreast of

1.2     Standard process for development using key stakeholders are facilitated

1.3     High level liaison is undertaken with range of stakeholders in order to access information and current legal processes for statutory work

2. Provide consultancy to promote best practice within organisation

2.1     Advice on development of legislation and consequent practices and policy in the statutory aspects of work is provided

2.2     Processes for communication gained through analysis of research material, are utilised

2.3     Strategic directions are interpreted and developed into guidelines for the changing of procedures for work systems

 

RANGE STATEMENT

The contexts for developing protocols for operation within a statutory framework:

  • Within a juvenile justice environment
  • Within a care and protection environment
  • Within a statutory supervision environment
  • Provision of care environment

Developing protocols for operation within a statutory framework will be carried out within requirements established by:

  • Commonwealth and state legislation
  • International conventions relating to the rights of children and young persons
  • Organisational policy and procedures
  • Relevant program standards

 

Evidence Guide

Critical aspects of assessment:

  • Develops protocols
  • Interprets statutory requirements to protocols and procedures
  • Liaises with other organisations
  • Applies knowledge related to applicable agency and legislative requirement
  • Using typical processes listed in the Range Statement

Essential Knowledge:

  • Government and community direction
  • Organisational mission, goals and service policies and directives
  • Relevant policy
  • Relevant legislation
  • Management models
  • Models and theories on indicators of abuse and risk, family dynamics in different cultures, effects of abuse on development, impact of removal on cultural systems

Essential skills:

  • Research
  • Analysis, strategic thinking
  • Written
  • Use of communication techniques: active listening, reflection, summarising question and statements, gaining agreement on actions, explaining outcomes
  • Using of management techniques
  • Strategic planning
  • Team building and management
  • Demonstration of empathy and rapport building

Resource implications:

Access to an appropriate workplace or an environment capable of accurately simulating the workplace for assessment purposes

Consistency in performance:

Consistency in performance should be measured against workplace requirements for the development of appropriate protocols

Context of assessment:

This unit of competence will be most appropriately assessed in the workplace or in a simulated workplace or as part of a peer process and under the normal range of workplace conditions