Hearing loss in the workplace

Support strategies in the workplace

Making meetings easier

Using telephones

Recruitment and retention

Wellbeing in the workplace

Girl Phone

Noise issues in workplaces.

The background noise issues in workplaces lead to difficulties in talking on the telephone, taking phone messages, and in meetings when it's hard to follow what people are saying.

Hearing Loss and Employment

People who have a mild to moderate degree of hearing loss (hard of hearing) are mostly not obvious. Their hearing loss may only affect them in some situations, especially when it is noisy or when communicating with unfamiliar people and/or unfamiliar topics. Many Aboriginal people with hearing loss may not be aware that they have a hearing loss or, if they are aware of it, may be reluctant to disclose it.

Awareness of hearing problems

Recently when testing hearing in a remote community, people were asked before the hearing test how their hearing was. Some people were aware that they had some hearing problems. They were usually people who had more hearing loss in one ear so by making a comparison they were aware that they had some hearing loss in the other ear.

When people had a hearing loss in both ears that they'd had since a very young age, they weren't aware that they were hearing differently to other people. The degree of hearing loss and their experience of communication with a hearing loss was seen as normal.

Signs of hearing loss are not always obvious

Signs that hearing loss may be present are very commonly not recognised. People can be:

Video clip about hearing loss

Stephen Torres-Carne works in an agency providing mediation and legal services for Aboriginal people.

For someone with hearing loss starting a new job can lead to anxiety and affect performance at work and other workers perception of your ability to do the job. In this video clip Steven talks about his experiences at work.

Video: Stephen Torres-Carne
Duration: 2.16 minutes
File size: 2.5MB

Requires Quicktime or Windows Media Player